Chapter 22. In case of emergency
This is an excerpt from the Worktrotter's Guide to Denmark.
22.1 Emergency call
The Danish emergency call number is: 112.
This number applies in case of fire, accidents, health emergencies, as well as to reach the police.
You can reach your nearest police station by ringing to 114.
22.2 On-call doctors
The on-call doctor (lægevagt) is available from 4 p.m. to 8 a.m. on weekdays and around the clock on Saturdays, Sundays and public holidays. When you call, it is important to have your health insurance card (sygesikringskort) at hand. The switchboard will connect you to an appropriate doctor that will, based on your symptoms, will do one of the following:
– give advice and solve your problem right away over the phone,
– decide whether you should go to a hospital or if a doctor will come to your home, or,
– whether your problem can wait until the next working day when you can visit your GP.
If you need to be examined by a doctor, you will be registered and told where to go.
Note: Unless you have phoned to the on-call doctor and agreed for an examination to be conducted, you will not be examined at the casualty department/emergency room of a hospital. So, under no circumstances should you just drive to a hospital in an emergency, because it could be that there is no casualty department/emergency room (anymore) at that hospital.
You can find more information about the on-call service via the website: (L407) http://www.laegevagten.dk/frame.cfm/cms/sprog=1/grp=4/menu=1.
On-call doctor phone numbers:
Copenhagen, Frederiksberg, Tårnby, Dragør: Phone: (+45) 70 13 00 41
Northern part of Region Hovedstaden (formerly Frederiksborg amt): Phone: (+45) 48 25 00 41
Remaining parts of Region Hovedstaden: Phone: (+45) 44 53 44 00
Bornholm: Phone: (+45) 56 95 22 33
Southern Zealand: Phone: (+45) 70 15 07 00
Northern Jutland: Phone: (+45) 70 15 03 00
Mid Jutland: Phone: (+45) 70 11 31 31
Southern Denmark: Phone: (+45) 70 11 07 07
Fanø: Phone: (+45) 75 16 32 22
Ærø: Phone: (+45) 63 52 30 90
22.3 Dental emergencies
There is no country-wide regulation for dental emergencies. By calling the phone numbers below, you can find dentists on duty. You can make an appointment with a dentist during the hours specified below.
Note: Make sure to take your yellow health insurance card with you. However, you will not only have to pay the usual price of the treatment, but also potentially an extra weekend surcharge.
Region Hovestaden: Tandlægevagten, Oslo Plads 14, 2100 København Ø, (L408B) http://www.tandvagt.dk
On weekdays 8:00–9:30 p.m. Saturdays, Sundays, public holidays 10:00–12:00 a.m. and 8:00–9:30 p.m.
Remaining part of Zealand: Phone: (+45) 29 60 01 11
Only Saturdays, Sundays, public holidays 09:30–11:30 a.m.
Bornholm: Phone: (+45) 56 95 67 00
Only Saturdays, Sundays, public holidays 10:00–10:30 am
Northern Jutland: Phone: (+45) 70 20 02 55
Only Saturdays, Sundays, public holidays 9:00–10:00 a.m.
Mid Jutland Phone: (+45) 40 51 51 62
Fridays 6:00–7:00 p.m. Saturdays, Sundays, public holidays 10:00–11:00 a.m. and 12:00–1:00 p.m.
Southern Denmark: Phone: (+45) 65 41 45 51
Only Saturdays, Sundays, public holidays 9:00–12:00 am
You can find details on how to proceed under: (L408) http://www.tandlaegeforeningen.dk/Patienter/Vejvisere/Tandlaegevagt.aspx.
22.4 Problems with plumbing and heating
In case of problems with your plumbing, heating or sanitary system, please turn to a VVS-company. VVS stands for ventilation (ventilation), varme (heating) and sanitet (sanitation). You can find them in the Yellow Pages or on the Internet.
22.5 Problems with your car
If you get into trouble with your car you can turn to:
– Falck (L409): http://www.falck.dk or to
– Dansk Autohjælp: (L410) http://www.dah.dk
Share with your friends
The Worktrotter books
For those working with Danes and those trying to find work in Denmark.
This book is also aimed at those Danes who want to become conciously aware of the Danish workplace culture.
Find out how to decode Danish work culture, avoid pitfalls and know how you can bring your messages across when working with Danes.
For current and future newcomers to Denmark.
A practical step-by-step guide about living and working in Denmark. Save time, nerves and money. Be smart and do things right - right from the start.
No shipping fees worldwide!